MANAGED IT SUPPORT
Leave the complexity of managing your IT infrastructure and supporting your staff to us.
We'll proactively monitor, maintain, and upgrade your ecosystem, delivering peace of mind. From network security to data back-ups and cloud migration, our team of experts offers comprehensive managed IT support for SMBs.
IT & CLOUD
Our premium IT Support services include the following.
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Continuous monitoring of systems and networks, available 24/7.
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Unlimited Helpdesk support for staff.
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Remote and onsite assistance for hardware and software issues.
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Three hours of free onsite support per month (Sydney Metro only).
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Two hours per month of virtual IT manager service, which includes strategy and budgeting.
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Specialist support for medical imaging and hardware.
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Regular maintenance and updates for software and hardware.
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Service add-ons such as antivirus and data backup.
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Microsoft 365 management and support. Network and server management and support.
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IT consulting and strategic planning for businesses.
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Escalation of critical issues to senior-level technicians.
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Regular reporting and analysis of system performance and usage.
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Hardware procurement and warranty handling. We strive to ensure our services are helpful, efficient, and tailored to meet your needs.
STRATEGIC IT CONSULTING
Don't wait for a crisis to happen before addressing your IT needs. Stay ahead of the game with our strategic IT consulting services.
Our team will conduct a thorough analysis of your current infrastructure and provide recommendations for improvements, starting with your immediate needs and keeping your future growth in mind. With our strategic IT consulting, you can ensure that your business is prepared for any technological changes or challenges ahead.
Let us help you future-proof your business by implementing the latest technologies and best practices to increase efficiency, productivity, and security. With Iron Sights, you can focus on growing your business while we handle all your IT needs.
3 REASONS TO CHOOSE US
SWARM Approach
Swarming IT support is a collaborative approach where a group of IT professionals work together to resolve problems. With this approach, you get better resolution times and a more seamless experience. Plus, your staff gets tailored solutions from a single support engineer throughout the ticket lifecycle, with no need for escalation.
Proactive Maintenance and Updates
We believe in avoiding potential issues by conducting regular maintenance and updates to keep your systems running smoothly.
This helps prevent unexpected outages or security breaches that can be costly for your business.
Scalability
As your business grows, so do your IT needs. Our solutions are scalable, meaning they grow with you, not against you. We can quickly adapt to your changing requirements and provide the necessary support for your business to thrive.